Privacy Policy
Last updated: September 2026
Prime Chimney ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you visit myprimechimney.com or use our chimney and fireplace services.
Information We Collect
When you request a quote, book a service, or contact us, we may collect your name, phone number, email address, home address, and details about the service you need. We also automatically collect basic technical data such as browser type, pages visited, and referral source through analytics and advertising pixels.
How We Use Your Information
- To respond to your quote requests and schedule service appointments.
- To send service reminders, follow-ups, and promotional offers (you may opt out at any time).
- To improve our website, services, and advertising effectiveness.
- To comply with legal obligations and protect against fraud.
Cookies and Tracking Technologies
We use cookies and third-party tracking pixels (including Google Analytics, Reddit, and Nextdoor) to understand site usage and deliver relevant advertising. You can disable cookies in your browser settings without affecting your ability to request service.
Sharing Your Information
We do not sell or rent your personal information. We may share it with service providers who help us operate our business (such as scheduling or analytics tools), or when required by law. Third-party advertising partners may use your data to show you relevant ads on other websites.
Data Security
We take reasonable measures to protect your information using industry-standard security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights or opt out of marketing communications, contact us at Office@prime-chimney.com or call 206-823-0282.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
Questions about this policy? Contact Prime Chimney at 206-823-0282, Office@prime-chimney.com, or 321 Burnett Ave S, Suite 48, Renton, WA 98057.